Welcome to the IntelliPoint Wheel Troubleshooter
	Wheel Troubleshooter
Welcome to the Wheel Troubleshooter

Some software programs may not work as you expect when you move the wheel or the pointer.  This Wheel Troubleshooter helps you to fix problems that you may encounter when you use the wheel.

For example, you may see:

•	Your screen zoom and then scroll

•	Your screen scroll too quickly or too slowly

•	Your pointer move erratically on the screen

Click Next to continue.


Detecting and fixing the problem
	Wheel Troubleshooter
Detecting and fixing the problem

The Wheel Troubleshooter can automatically detect most of the problems that you might have with the wheel.

To identify and attempt to fix the program that has a problem with the wheel

1	Open the program that has a problem with the wheel.

2	With the program open, click Next to identify the program in the Wheel Troubleshooter.


Using the Wheel Troubleshooter to fix the problem
	Wheel Troubleshooter
Determining whether the problem still exists

The IntelliPoint Wheel Troubleshooter has attempted to fix the problem.

Follow the steps below to determine whether the problem still exists.

To determine whether the problem still exists

1	Click in the program window to bring it into focus.

2	Roll the wheel and move your pointer to see if the problem still exists.

Was the problem corrected?

  Yes, the problem is corrected

  No, the problem still exists


Another program detected
	Wheel Troubleshooter
Another program detected

The Wheel Troubleshooter detected mouse wheel action in another software program and automatically attempted to fix the problem.  Follow the steps below to see if the problem still exists.

To determine whether a problem with an embedded program still exists

1	Click in the program window to bring it into focus.

2	Roll the wheel and move your pointer to see if the problem still exists.

Was the problem corrected?

  Yes, the problem is corrected

  No, the problem still exists


Problem fixed
	Wheel Troubleshooter
Problem fixed

Congratulations!  You successfully fixed the problem.

IntelliPoint added this program to the list in the Wheel Troubleshooter Advanced dialog box.  The Advanced dialog box lists all programs turned off in the IntelliPoint software.

See the Online User's Guide for instructions on using the Wheel Troubleshooter Advanced dialog box.

To open the Online User's Guide

•	Click here  [image]  to close the IntelliPoint Wheel Troubleshooter and open the Online User's Guide.


Cannot fix this problem
	Wheel Troubleshooter
Cannot fix this problem

The Wheel Troubleshooter is unable to fix this problem.  Please contact the company that made your software program for additional support.


Cannot fix this problem
	Wheel Troubleshooter
Cannot fix this problem

The Wheel Troubleshooter is unable to fix this problem.  Please contact the company that made your software program for additional support.


Problem fixed
	Wheel Troubleshooter
Problem fixed

Congratulations!  You successfully fixed the problem.

IntelliPoint added this program to the list in the Wheel Troubleshooter Advanced dialog box.  The Advanced dialog box lists all programs turned off in the IntelliPoint software.

See the IntelliPoint Online User's Guide for instructions on using the Wheel Troubleshooter Advanced dialog box.

To open the IntelliPoint Online User's Guide

•	Click here  [image]  to close the IntelliPoint Wheel Troubleshooter and open the IntelliPoint Online User's Guide.